Forgot Your Lock Screen Pattern?

If you have forgotten the screen unlock pattern, you have up to five attempts to try and unlock your phone. If this fails, you can unlock your phone by entering your Google Account user name and password.

  1. On the unlock screen, attempt to enter your unlock pattern five times.
  2. When prompted to wait for 30 seconds, tap OK.
  3. If the display goes off,  press the POWER button to turn the display back on and then press the bar on the lock screen and slide your finger down to unlock the screen.
  4. Tap the Forgot Pattern button in the lower right corner when it appears.
  5. Enter your Google Account name and password, and then tap Sign in.

You are then prompted to create a new screen unlock pattern. If you no longer want to use a screen unlock pattern to secure your phone, tap Cancel.

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